Terms and Conditions
§ 1 General
(1) The company "sanvioffiziale.com," represented by Peer Anders, Maschinenstrasse 14, 01900 Großröhrsdorf (hereinafter also referred to as the "Shop Operator"), offers goods for sale via its website.
(2) These Terms and Conditions apply exclusively to the deliveries and services of the Shop Operator via the online shop "sanvi offiziale."
Terms and Conditions
§ 1 General
(1) The company "sanvioffiziale.com", represented by Peer Anders, Maschinenstrasse 14, 01900 Großröhrsdorf (hereinafter also referred to as the "Shop Operator"), offers goods for sale via its website.
(2) These Terms and Conditions apply exclusively to the deliveries and services of the Shop Operator via the online shop "sanvi offiziale".
(3) In business transactions with entrepreneurs, legal entities under public law, and special funds under public law, these Terms and Conditions also apply to all future legal transactions, even if they are not expressly agreed again. In the event that the Customer does not wish to accept the Terms and Conditions of the online shop "sanvioffiziale.com", they must notify the Shop Operator in advance in text form. Any deviating general terms and conditions of the Customer or third parties are hereby rejected. Therefore, the terms and conditions of the customer or third parties do not apply even if the shop operator does not specifically object to their validity in the individual case, or if the shop operator refers to a letter containing or referring to the terms and conditions of the customer or a third party.
§ 2 Right of Withdrawal
Consumers have a right of withdrawal. A consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity.
Withdrawal Policy
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.
To exercise your right of withdrawal, you must notify us:
sanvioffiziale.com / represented by Peer Anders,
Maschinenstrasse 14,
01900 Großröhrsdorf
Email: sanvi.offiziale@gmx.de
of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or email). You may use the attached model withdrawal form for this purpose, but this is not mandatory.
To comply with the withdrawal period, it is sufficient that you send your notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of Cancellation
If you cancel this contract, we will refund all payments we have received from you, including delivery costs (except for additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the date on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund.
We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period.
You will bear the cost of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary to check their quality, properties, and functioning.
Sample Cancellation Form
(If you wish to cancel the contract, please fill out this form and return it)
Company:
Peer Anders,
Maschinenstrasse 14,
01900 Großröhrsdorf
Email: sanvi.offiziale@gmx.de
I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/
Ordered on (*)/Received on (*)
Name of consumer(s)
Address of consumer(s)
Date
(*) Delete as appropriate
§ 3 Prices
The prices stated are retail prices including statutory VAT.
§ 4 User Account
(1) In order to order goods from the shop operator, the customer can permanently register as a user and create a user account. The user account is free of charge and serves to simplify future contract processing.
(2) Registration is carried out by entering the required data into a designated online form. The customer must provide the data required for registration completely and truthfully.
The shop operator's liability towards businesses is limited to damages typical for the contract that were foreseeable at the time the contract was concluded. To consumers, the shop operator's liability for gross negligence is unlimited.
To the extent that the shop operator's breach of duty concerns deliveries and services that the shop operator provides to the customer voluntarily and free of charge (e.g., as part of a gift, loan, or free agency service, as well as purely as a favor), liability for simple negligence is completely excluded.
The exclusions and limitations of liability in this Section 10 ("Shop Operator's Liability") apply accordingly to claims for reimbursement of wasted expenses.
The exclusions and limitations of liability in this Section 10 ("Shop Operator's Liability") apply to the same extent to the shop operator's executive bodies, legal representatives, employees, and other vicarious agents.
The limitations of this Section 10 ("Shop Operator's Liability") do not apply to the shop operator's liability for intentional conduct, injury to life, limb, or health, in cases of fraudulent intent, when assuming a guarantee, or for claims under the Product Liability Act.
Section 11 Limitation Period
(1) If the customer purchases as an entrepreneur, a legal entity under public law, or a special fund under public law, the limitation period shall be:
a) for claims arising from material defects or defects of title for repayment of the remuneration resulting from withdrawal or reduction, one year from the effective declaration of withdrawal or reduction; the withdrawal or reduction shall only be effective if declared within the period specified in letter b) for material defects or the period specified in letter c) for legal defects;
b) for claims arising from material defects that do not involve the repayment of the remuneration resulting from withdrawal or reduction, one year;
c) for claims arising from defects of title that do not involve the repayment of the remuneration due to withdrawal or reduction, two years; if the defect of title lies in an exclusive right of a third party, on the basis of which the third party can demand the return or destruction of the items provided to the customer, the statutory limitation period applies;
d) for claims for repayment of the remuneration, damages, or reimbursement of wasted expenses that are not based on material or legal defects, two years.
(2) Subject to a different individual contractual provision, the limitation period begins in the cases of paragraph 1(b) and (c) in accordance with the statutory provisions, in particular the applicable law on liability for defects, and in the case of paragraph 1(d) from the time at which the customer became aware of the circumstances giving rise to the claim or should have become aware of them without gross negligence.
(3) The limitation period begins at the latest upon expiration of the maximum periods specified in Section 199 of the German Civil Code (BGB).
(3) The limitation period begins at the latest upon expiration of the maximum periods specified in Section 199 of the German Civil Code (BGB). (4) Notwithstanding the foregoing, the statutory limitation periods apply:
a) to claims for damages and reimbursement of wasted expenses resulting from gross negligence and in the cases specified in Section 10 Paragraph 6,
b) to claims due to a defect in the cases specified in Section 438 Paragraph 1 No. 2 of the German Civil Code (BGB) and Section 634a Paragraph 1 No. 2 of the German Civil Code (BGB),
c) to all claims other than those specified in Paragraph 1, and
d) if the customer purchases as a consumer.
Section 12 Information on Consumer Dispute Resolution
The shop operator does not participate in voluntary consumer dispute resolution.
Section 13 Data Protection
The shop operator will comply with all data protection requirements, in particular the provisions of the General Data Protection Regulation and the Federal Data Protection Act, as well as other data protection regulations of the Federal Republic of Germany. The shop operator provides comprehensive information on the processing of personal data in the privacy policy.
§ 14 Final Provisions
(1) These Terms and Conditions and all individual contracts concluded under these Terms and Conditions are subject exclusively to the law of the Federal Republic of Germany.
(2) The United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded; mandatory provisions of the UN Convention on Contracts for the International Sale of Goods (in particular Articles 12, 28, and 89 et seq. CISG) remain unaffected. Mandatory provisions for the protection of consumers applicable in the country in which the consumer has his or her habitual residence remain unaffected.
(3) If the customer is a merchant, a legal entity under public law, or a special fund under public law, or if the customer has no general place of jurisdiction in the Federal Republic of Germany, the exclusive place of jurisdiction for all disputes in connection with the individual contracts concluded under these Terms and Conditions shall be the registered office of the shop operator. Any other statutory place of jurisdiction shall also apply to legal actions brought by the shop operator against the customer. Mandatory statutory provisions regarding exclusive places of jurisdiction remain unaffected by this provision.